Melomi
Help Center
Account
How do I sign in?
You can sign in with Apple, Google, or your email. Whichever you pick, your songs, gifts, and battles stay tied to that one account.
Can I change my email or sign-in method?
Use the Feedback form below and we will help you move your account.
How do I delete my account?
Use the Feedback form below and ask us to delete your account. We remove your account and content once you confirm.
Gifting and battles
How do I send a song as a gift?
Make a song, then share it as a gift link. The person you send it to can open and play it without installing anything first.
What is a battle?
A battle is two songs made back and forth between two people, with the chat voting on each round.
Someone sent me something inappropriate. What do I do?
Every shared song and battle page has a report control. Reported pages are hidden pending review. You can also block the sender from your feed at any time.
Making a song
How do I make a song?
Say or type what you want a song about. In about ninety seconds you get a full track: verses, a hook, cover art, and a title.
What can a song be about?
Anything real: a person, a moment, an inside joke, a roast, a celebration. Say or type the words and Melomi turns them into a song.
My song is stuck or did not finish.
Give it a minute, most songs finish inside two minutes. If it still has not finished, use the Feedback form below with the time it happened and we will look into it.
Subscription and credits
What do credits do?
Credits pay for a song render. A finished song costs 5 credits, and cover art costs 1 credit.
How much does Melomi cost?
Melomi Studio is $79.99 a year and grants 60 credits every month. There is also a $6.99 a week option that grants 15 credits a week.
Can I buy extra credits?
Yes. Subscribers can buy credit packs that never expire, even if the subscription ends later. Packs range from $2.99 for 30 credits up to $9.99 for 100 credits.
What happens to unused credits at the end of the month?
Plan credits reset each month and do not carry over. Credits from a purchased pack never expire.
Troubleshooting
I can't hear playback.
Check your phone is not on silent (the physical switch) and that the volume is turned up. If it still will not play, try leaving the song and opening it again.
My purchase did not unlock credits.
Open the app and pull down on the credits screen to refresh, since purchases sometimes take a moment to sync. If credits still have not appeared after a few minutes, use the Feedback form below with your purchase date and we will fix it by hand.
I found a bug.
Use the Feedback form below and pick Bug report. Tell us what you were doing right before it happened, that is the most useful detail for us.
Still unsure about something?
Send feedback